Proxy - Instructions for Parents and Guardians

Summary

Steps for parents or guardians, who have been designated as a proxy, to access proxy services.

Body

Overview

The instructions below are intended for the Parents or Guardians of the student who has designated them as a proxy. If you need additional help, please select the Request Help button the the right to submit a ticket to Earlham ITS.

Steps for proxy service

Step 1

After students have initiated the process of granting Proxy access, the parent or guardian who has been designated as the “Proxy” will receive four emails from banner-proxy@earlham.edu containing instructions on how to access and setup their account.

 

Email 1- “New Proxy Identity”, contains a temporary link to a login page.

Email 2- “New Proxy Confirmation”, contains a temporary password.

Email 3- “New Proxy Relationship”, summarizes the process and includes a link to the proxy portal.

Step 2

Open Email 2, “New Proxy Confirmation”, and copy your temporary password.

Step 3

Open Email 1, “New Proxy Identity”, and click on temporary link. You should be taken to the page shown below. Enter/Paste the temporary password.

Step 4

Create a new password. You will need to enter your email address, the initial password from Email 1, a new password, and then re-enter your new password.

Step 5

After establishing your new password, you will be directed to login. Enter your email (username) and the password you created.

Step 6

After logging in you will see a page similar to the one above. You can view the items your student has authorized you to view by using the drop-down box and you can update your personal information at any time.

Step 7

The link you are provided in Email 1 is unique and specific to you. After you follow the steps above you will need to use Sign In to access the proxy portal. Please make sure to bookmark this page for easier access in the future.

Step 8

 The Passphrase provided in Email 4 was created by your student when they added you as a Proxy. It is unique to you.  Whenever you call an Earlham College office and request ANY student information that is protect under the Family Educational Rights and Privacy Act (FERPA), you MUST provide this Passphrase. This is our only way of confirming your identity over the phone. DO NOT SHARE YOUR PASSPHRASE WITH ANYONE.

Please note: If you lose or forget your passphrase, your student can change it at any time.

Additional Information

If you need additional help, please select the Request Help button the the right to submit a ticket to Earlham ITS.

Details

Details

Article ID: 1977
Created
Mon 10/6/25 8:57 AM
Modified
Mon 10/6/25 10:42 AM

Related Services / Offerings

Related Services / Offerings (1)

Service to request help with Banner and Self-Service related issues.